Bill Payment"Why Choose Lenox Medical"
Headquartered in Washington DC, Lenox Medical understands the challenges faced by individuals who experience limited mobility. We understand that choosing the right equipment the first time is very imperative to our patients regaining an active lifestyle. Lenox Medical also has a network of technicians that will service your equipment almost anywhere in the country.
Ethics:
We believe that our approach to ethics and compliance is the cornerstone of our company. Founded by individuals who understand the value and importance of maintaining integrity and honesty in the health insurance program, we take pride in operating with the highest ethical and professional conduct.
Customer Service
Our customer service department is composed of highly trained and professional staff members. At Lenox Medical getting it right the first time is our #1 priority. With a 90% customer satisfaction rate our numbers speaks for itself.
Lenox Medical Promise to you:
Because we operate with the high ethical standards and understands coverage criteria if we prequalify you for a power chair and Medicare denies your claim we will let you keep your power wheelchair at little or no cost to you. Restrictions and limitations apply- call for details.
Satisfaction Guarantee:
Our goal is to ensure all Lenox Medical are satisfied with our products and services. That is why we offer a 10-day satisfaction guarantee on all power chairs and scooters. If you purchase a power chair or scooter from us and are dissatisfied with your chair inform us within 10 days and we will pick up the item. All items must be in brand new condition. Call for details...
In-Home Delivery, Training and Set-up:
We deliver your power chair or scooter, set it up and provide extensive training on how to use them. Customers are also encouraged to follow up with additional training.
Certifications and Accreditation
Lenox Medical is a member of the Better Business Bureau and accredited by the one of the best accrediting organizations. We are accredited by Healthcare Quality Association on Accreditation. Our accreditation demonstrates our commitment to satisfaction and quality improvement.
Products
Lenox Medical only sells quality products and that is why we have partnered with Invacare, an American corporation and a leader in the power mobility industry, to provide our customers with high quality products.
Lenox Medical Warranty Program
All power wheelchair and scooters sold by Lenox Medical comes with a 1-year manufacturer's limited warranty. During your warranty period all defective parts (electronics and motors) are repaired at no cost to you or your insurance. Restrictions apply call for details.
